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NPS Mentor Program - One hour a week can change lives forever...yours and theirs.

Established in 1986, the Norwalk Public School Mentor Program was the first school based mentoring program in the country.  The Program's original premise remains constant today - matching deserving students with positive adult role models can make a significant difference in the lives of those students served.  The Norwalk Mentor Program (NMP), a program of the Human Services Council in collaboration with the Norwalk Public Schools, coordinates a structured one-on-one relationship between a student and an adult volunteer.  This unique approach provides youth with an adult who can meet them for approximately one hour per week at school during the school year and engage in academic and/or social activities conducive to the school setting.

Currently, the mentor program has over 200 mentors from various businesses and agencies throughout Norwalk such as Stew Leonard's, Northrop Grumman Corporation, GE Capital, FactSet Research Systems, the Norwalk Children’s Foundation, the Norwalk Police Department, Marsh USA, Xerox, and many others. ‘

There are over 200 students on a waiting list for a mentor in Norwalk right now.  For more information please contact Jackie Effren, Mentor Coordinator, at 203-849-1111.
Mentor Program

What is mentoring?

A structured and trusting relationship that brings young people together with caring individuals who offer guidance, support, and encouragement aimed at developing the competence and character of the mentees.

Mentees Can Experience Improved:

  • Academic performance
  • Attendance
  • Attitudes towards schoolwork
  • Communication skills
  • Peer/family relationships
  • Self-esteem
Mentor Program

Mentoring Benefits Employers and Employees

National and Connecticut studies reveal that employees who mentor benefit as much as the child. Employees who are mentors:
  • Improve their morale
  • Experience greater job satisfaction
  • Are willing to work longer hours
  • Are more appreciative of youth from diverse backgrounds
  • Are more loyal and have greater pride in their company
  • Feel better about themselves for having affected a child's life
  • Learn more about themselves
  • Are more patient
  • Increase their own sense of responsibility
  • Get a long better with their own spouses, children and significant others
  • Accept more challenges at work and at home.

Mentoring Benefits Businesses

As if benefits to employees are not enough, businesses are also benefiting from mentoring. Companies have found that they have:
  • Improved their image in the community
  • Increased community awareness of their mission
  • Prepared the work force of the twenty-first century
  • Advanced their diversity goals

A Connecticut Mentoring Partnership study of 500 mentors found:

  • 95% were satisfied with the experience
  • 99% believe their company should invest in youth (through future workforce)
  • 89% said the mentoring program made them proud to work for their company
  • 63% said they feel more productive at work after mentoring

Benefits of Mentoring

Youth who have mentors just one hour a week improve in the following ways:
  • Improve attendance
  • Increase communication
  • Take more risks
  • Are more enthusiastic
  • Improve eye contact
  • Decrease hostility
  • Improve interaction with peers
  • Reduce detentions
  • Improve appearance
  • Pay more attention
  • Improve self-esteem and attitudes
  • Exhibit more self control
  • Are more responsible
  • Improve academic performance
  • Tolerate frustrations
  • Follow directions better
  • Get along better with families
  • Less likely to get involved with drugs and alcohol
Mentor Program


For more information on the Norwalk Mentor Program or for an application, please email Rafaela Soriano.


Rafaela Soriano
Director, Norwalk Mentor Program

The Human Services Council
1 Park Street ∙ Norwalk, CT 06851
(203)849-1111 ∙